AI pricing
AI is paid for on a usage basis, in credits
No AI subscription. You fund a wallet of credits — 1 credit = €0.01 — and every action debits what it costs, to the cent, visible in your statement.
The principle
One wallet, shared across the whole account
- 1 credit = €0.01 excluding VAT, topped up by card at any time
- The same wallet is used for SMS, international minutes and AI
- The cost is shown before the action, the debit after
- Credits given at sign-up to try it out
- Your data is never used to train third-party models
What each action costs
The price list, as it appears in your workspace
The price of every action is the same for everyone, shown before use and debited afterwards.
| Action | Price excluding VAT | In credits |
|---|---|---|
| AI voice agent (receptionist, call campaigns) decreasing: €0.39 → €0.19 above 10,000 minutes per month | €0.39 / minute | 39 |
| Transcription of a call | €0.06 / minute | 6 |
| Speech synthesis (greeting messages, hold audio) | €0.06 / minute | 6 |
| Reading a document (OCR) | €0.01 / page | 1 |
| Writing, summarizing, text analysis | €0.10 / 1,000 tokens | 10 |
| Image generation | €0.50 / image | 50 |
| Video generation | €0.50 / second | 50 |
Prices excluding VAT. Models are chosen by task and operated from our platform; your data is never used to train them.
What costs nothing
Everyday AI is included
Some AI does not consume credits: scores, calculated smart properties and SIREN/SIRET enrichment are part of the product. Credits are only used for actions that put a model to work on a specific request — transcribing, reading, writing, answering.
See the AI-powered CRMFAQ
Frequently asked questions
How do credits work?
A single wallet for the account, topped up by card. Every action that consumes — SMS, AI reply, transcription, international minute — debits the wallet at the listed rate. You see every debit in your statement, and you can set an alert threshold.
Do credits expire?
No, the credits you buy stay on your account as long as it is active.
Can I limit what AI spends?
Yes: AI does nothing unless the feature is switched on — call transcription, for example, only starts on the lines where you have asked for it. And the wallet cannot go negative: without credits, the action does not go out.
How much does the AI receptionist cost?
The telephony AI assistant option (€9 per month) activates it on your lines. Then, every minute of conversation taken by the voice agent is deducted in credits: €0.39 a minute, decreasing to €0.19 above 10,000 minutes a month.
See telephony pricing Does the free plan include AI?
Yes: all the AI is available from the Discovery plan on, with credits given at sign-up to try it out. After that, you top up according to your usage.
See the plansAnother question? Write to us — a human will answer.
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