Pricing
One price per account, not per user
When you subscribe, you choose your seat capacity. The price contains it. There is no “per user” line on the invoice and there is no kit: every hub is in, for everyone. Telephony alone is subscribed to separately — it involves a carrier, numbers and minutes.
Discover
The whole suite, to get started risk-free.
€0 forever
500 free credits, once
- 2 users
- 1,000 contacts and 1,000 companies
- All hubs included
- No add-on to buy back
- Cap: 300 emails and 100 SMS / day
Professional
Seat capacity included, every hub open, one price for the account.
From
€90 €45 / month excl. VAT
Founder discount −50% Valid for thirty-six months, while places remain open and until 31 December 2026.
Everything in the Discovery plan, plus:
- All 8 hubs open — no module to buy separately
- Unlimited contacts and companies
- 500 credits per month per seat
- One AI agent included
- Audit log, API keys, outbound webhooks
- Phone support and tailored onboarding
Enterprise
For demanding organizations, with hands-on support.
Custom quote depending on your organisation
Everything in the Professional plan, plus:
- Enterprise SSO (SAML / OIDC)
- Contractual 99.9% SLA
- Advanced audit log
- Tailored onboarding and training
- Dedicated Customer Success Manager
- Phone support
- Volume pricing terms
Prices excluding VAT, monthly, with no commitment. With annual billing, two months are free — 17% saving. Telephony is a separate subscription, and everything you use (SMS, emails, AI, out-of-bundle minutes) is paid in credits.
Separately
What is added, when you need it
The suite comes at one price. On top of it, when you need them, come telephony, workspaces, AI agents — and everything you use, paid as you go.
Telephony
from €50 / month
The complete phone system: 2 licences and 1 number included, à la carte extensions.
DiscoverAdditional workspace
from €25 / month
One space is included. The following ones keep a department, a site or a brand separate; the price follows the account's capacity.
DiscoverAdditional AI agent
€125 / month
One agent is included on Professional. An extra agent handles a second live chat without keeping anyone waiting.
DiscoverMarketing and transactional SMS
from €0.039 / SMS
France in decreasing tiers, 224 destinations, no subscription.
DiscoverMarketing and transactional emails
from €0.006 / email
Newsletters, transactional emails and automations at the same price, decreasing with volume.
DiscoverAI and credits
1 credit = €0.01
Transcription, document reading, voice agent: pay as you go, to the cent.
DiscoverIncluded capacity
You buy capacity, not seats
This is the end of per-user pricing. When you subscribe you pick the capacity you need; it is contained in the account price. While you are inside it, hiring does not show on the invoice — and the day you need more room, you change capacity, not software.
| Seat capacity | Account price, per month | Founder price — 50% |
|---|---|---|
| Up to 2 seats | €90 | €45 |
| Up to 5 seats | €200 | €100 |
| Up to 10 seats | €350 | €175 |
| Up to 25 seats | €750 | €375 |
| Up to 50 seats | €1,250 | €625 |
| Up to 100 seats | €2,000 | €1,000 |
Six tiers, from 1 to 100 seats; beyond that, it is the Enterprise plan. The estimator below gives you yours.
The founder discount is reserved for the first 100 Professional accounts and lasts 36 months, subject to places still being open and until 31 December 2026.
Estimate
What would it cost for you?
Tell us who you are equipping and what you want to do. We work it out, flag what you may not have thought of, and send you the offer.
The capacity you reserve. As long as you are within it, hiring changes nothing — and all the hubs are included, in every plan.
Plan available
One space is included. An extra space keeps a department, a site or a brand separate — its data, its teams, its identity. Its price follows the account's capacity: €25 up to 5 seats, €50 up to 10, €75 up to 25, €100 up to 50, €125 up to 100.
Only one workspace on Discovery.
One agent is included on Professional: it handles the live chat, answers and hands over. An extra agent lets you run a second one in parallel — €125 per month per agent.
No additional AI agent on Discovery.
Everything you use is paid in credits. The Professional plan includes 500 of them each month per seat; if your usage goes beyond that, add a provision — you only pay for what you use.
- — SMS in France
- — emails beyond the plan
- — minutes of calls transcribed
- — minutes of AI receptionist
Your monthly estimate
Two months free on the subscription — the suite, workspaces and AI agents: 17% saving.
Estimate excluding VAT. Credits are a provision, not a bundle: you only pay for what you use.
Plan by plan
What each plan contains
One hundred and thirty-two lines, taken from the billing catalogue itself: this table says what is actually switched on in your account, not what a brochure promises. Telephony is not in it — it is built into the suite but subscribed to separately.
CRM 29 features
| Feature | Discover | Professional | Enterprise |
|---|---|---|---|
| CRM data management | |||
| Contacts | 1 000 | Unlimited | Unlimited |
| Companies | 1 000 | Unlimited | Unlimited |
| 360° customer view | Included | Included | Included |
| Activity history | Included | Included | Included |
| Notes, attachments and related data | Included | Included | Included |
| Data import and export | Included | Included | Included |
| Bulk actions | Included | Included | Included |
| Data quality and duplicate merging | Included | Included | Included |
| Company enrichment by SIREN/SIRET | Included | Included | Included |
| Computed and smart properties AI Credits | Included | Included | Included |
| Segmentation and search | |||
| Segments | Included | Included | Included |
| Dynamic segments | Included | Included | Included |
| Global CRM search | Included | Included | Included |
| Advanced filters and saved views | Included | Included | Included |
| Opportunities and pipelines | |||
| Opportunities | 50 | Included | Included |
| Opportunity scoring | Included | Included | Included |
| Opportunity pipelines | 1 | Included | Included |
| Weighted pipeline and forecasting | Included | Included | Included |
| Custom stages and Kanban view | Included | Included | Included |
| Tasks and collaboration | |||
| Tasks | Included | Included | Included |
| Assignment, due dates and reminders | Included | Included | Included |
| Customisation and objects | |||
| Custom objects | 1 | Included | Included |
| Custom fields | Included | Included | Included |
| Column customisation | Included | Included | Included |
| Documents | |||
| Document management | Included | Included | Included |
| PDF editor | Included | Included | Included |
| Import and conversion to PDF | Included | Included | Included |
| AI enrichment with OCR AI Credits | Included | Included | Included |
| Apps and integrations | |||
| Sync and migration (Brevo, HubSpot) | Included | Included | Included |
Sales 25 features
| Feature | Discover | Professional | Enterprise |
|---|---|---|---|
| Quotes | Included | Included | Included |
| Online quote page | Included | Included | Included |
| Quotes sent by email | Included | Included | Included |
| Quote to invoice in one click | Included | Included | Included |
| Invoices | Included | Included | Included |
| French legal compliance | Included | Included | Included |
| Payment links (Stripe) | Included | Included | Included |
| Products and catalogue | Included | Included | Included |
| Advanced pricing | Included | Included | Included |
| Variants and attributes | Included | Included | Included |
| Cost prices and margins | Included | Included | Included |
| Tax categories | Included | Included | Included |
| Serialised equipment inventory | Included | Included | Included |
| Equipment sale and rental | Included | Included | Included |
| Suppliers | Included | Included | Included |
| Supplier purchase orders | Included | Included | Included |
| Billing customers | Included | Included | Included |
| SIRET / SIRENE enrichment | Included | Included | Included |
| Document customisation | Included | Included | Included |
| Live document preview | Included | Included | Included |
| Compliant automatic numbering | Included | Included | Included |
| Deposits and discounts | Included | Included | Included |
| Sales analytics per rep | Included | Included | Included |
| E-invoicing (Peppol / PPF) Soon | Included | Included | Included |
| Electronic signature for quotes Soon | Included | Included | Included |
Appointments 14 features
| Feature | Discover | Professional | Enterprise |
|---|---|---|---|
| Online booking pages | 1 | Included | Included |
| Availability schedules | 1 | Included | Included |
| Event types and group sessions | 1 | Included | Included |
| Built-in Metaventus video | Included | Included | Included |
| Video integrations: Microsoft Teams, Google Meet, Zoom | Included | Included | Included |
| Built-in Metaventus calendar | 1 | 1 | 1 |
| Video, phone or in-person appointments | Included | Included | Included |
| Cancellation and rescheduling | Included | Included | Included |
| Automatic email and SMS reminders Credits | Included | Included | Included |
| External calendar connections | Included | Included | Included |
| Shared team calendars | Included | Included | Included |
| Appointment statistics | Included | Included | Included |
| Metaventus branding removed | Not included | Included | Included |
| Custom domain (white label) | Not included | Included | Included |
Marketing 15 features
| Feature | Discover | Professional | Enterprise |
|---|---|---|---|
| Email campaigns Credits | 200 | Included | Included |
| SMS campaigns Credits | 10 | Included | Included |
| Email sending capacity | 300 / day | 10 000 / day | 50 000 / day |
| SMS sending capacity | 100 / day | 1 000 / day | 5 000 / day |
| Calling campaigns Credits Soon | Included | Included | Included |
| Voice agent AI Credits Beta | Included | Included | Included |
| WYSIWYG email and SMS editors | Included | Included | Included |
| AI-assisted newsletter writing AI Credits | Included | Included | Included |
| AI proofreading and copy optimisation AI Credits | Included | Included | Included |
| Email templates | Included | Included | Included |
| Email signatures | Included | Included | Included |
| Image library | Included | Included | Included |
| Segments, lists and AI recipient suggestions AI | Included | Included | Included |
| Marketing attribution (UTM) | Included | Included | Included |
| Metaventus branding removed | Not included | Included | Included |
Customer service 17 features
| Feature | Discover | Professional | Enterprise |
|---|---|---|---|
| Chat widget for your website | 1 | Included | Included |
| Conversation channels | Included | Included | Included |
| AI conversational agent AI Credits Add-on | 1 | Included | Included |
| AI-drafted replies for your agents AI Credits | Included | Included | Included |
| Automatic conversation translation AI Credits | Included | Included | Included |
| AI conversation summaries AI Credits | Included | Included | Included |
| Instant takeover by an agent | Included | Included | Included |
| Handover to a human agent | Included | Included | Included |
| Assignment, queues and snoozing | Included | Included | Included |
| Internal notes and tags | Included | Included | Included |
| Tickets and SLAs | Included | Included | Included |
| Welcome scenarios and actions | Included | Included | Included |
| Proactive triggers | Included | Included | Included |
| Round-robin distribution | Included | Included | Included |
| Chatbot opening hours | Included | Included | Included |
| Knowledge base | 1 | Included | Included |
| Customer service analytics | Not included | Included | Included |
Automation 5 features
| Feature | Discover | Professional | Enterprise |
|---|---|---|---|
| Automation scenarios | 2 | Included | Included |
| Cross-hub triggers | Included | Included | Included |
| Actions: email, SMS, tasks, CRM updates Credits | Included | Included | Included |
| Scheduled delays | Included | Included | Included |
| Outbound webhooks Soon | Not included | Included | Included |
Administration 11 features
| Feature | Discover | Professional | Enterprise |
|---|---|---|---|
| Roles and permissions | Not included | Included | Included |
| Workspaces Add-on | 1 | 1 | 1 |
| Sign-in log | Included | Included | Included |
| Workspace in your own branding | Not included | Included | Included |
| Two-factor authentication (2FA) | Included | Included | Included |
| Google and Microsoft sign-in | Included | Included | Included |
| Brand identity | Included | Included | Included |
| Enterprise SSO (SAML / OIDC) | Not included | Not included | Included |
| Uptime guarantee (99.9% SLA) | Not included | Not included | Included |
| Audit log | Not included | Included | Included |
| API keys | Not included | Included | Included |
Data and compliance 10 features
| Feature | Discover | Professional | Enterprise |
|---|---|---|---|
| Data hosted in Europe | Included | Included | Included |
| Retention and automatic data purge | Included | Included | Included |
| Data anonymisation (right to erasure) | Included | Included | Included |
| Per-channel consent | Included | Included | Included |
| Data encryption | Included | Included | Included |
| Controls aligned with SOC 2 and ISO 27001 | Included | Included | Included |
| E-invoicing through an accredited platform | Included | Included | Included |
| DPA — data processing agreement | Included | Included | Included |
| Health data hosting (HDS) Soon | Not included | Included | Included |
| Identity verification (KYC) | Included | Included | Included |
Support 6 features
| Feature | Discover | Professional | Enterprise |
|---|---|---|---|
| Online help centre | Included | Included | Included |
| Built-in chat support | Included | Included | Included |
| Email support | Included | Included | Included |
| Phone support | Not included | Included | Included |
| Tailored onboarding | Not included | Included | Included |
| Dedicated Customer Success Manager | Not included | Not included | Included |
AI = the feature relies on a model. Credits = charged as used rather than included in the plan. Add-on = available at extra cost. Soon = announced, not yet shipped.
FAQ
Frequently asked questions
Is the price really independent of the number of users?
There is no per-user rate: you pay for the account, with a seat capacity chosen when you subscribe. As long as you stay within that capacity, adding someone changes nothing on the bill. If you exceed it, you move up to the next capacity — that is a change of tier, not a multiplication by headcount.
What happens if I exceed a quota?
No plan includes free emails or SMS: every send is debited from your credits from the very first one, at the listed rate. The only quota is a daily cap, which protects your sender reputation and resets each day — 300 emails and 100 SMS a day on Discovery, 10 000 and 1 000 on Professional, 50 000 and 5 000 on Enterprise. Once reached, it refuses the send rather than letting the bill run: no surprise block, no hidden overage.
See email pricing Can I change plan at any time?
Yes, plans are monthly and without commitment: upgrades take effect immediately, downgrades at the end of the current period.
Is telephony compulsory?
No: it is an add-on offer at €50/month that can be added to the plan of your choice, including Discovery. You can use the whole suite without it.
See telephony pricing How do credits work?
A single wallet shared across the account, topped up by card — 1 credit = €0.01. Every action that uses credits (SMS, AI reply, minute of transcription, OCR page) is deducted at the listed rate, with a detailed statement of every debit.
See AI and credit pricing Are there any set-up fees?
None. Migration from Brevo, HubSpot or Efficy is included and guided, and the Enterprise plan adds supported onboarding.
So what are the options for, if everything is included?
To increase a capacity, never to unlock a feature. The AI voice agent is included; if you want a second one, it is an option. The same goes for simultaneous calls on a number or for an additional number. Nothing inside the hubs has to be bought again: what you buy is volume.
What is an additional workspace for?
To keep things separate: a department, a site, a subsidiary or a brand gets its own space, with its own data, teams and permissions — and its own white-label identity. One space is included; the following ones cost from €25 to €125 per month depending on the account's capacity.
White labelling per space What is the founder discount?
The first hundred Professional accounts get a 50% discount on the suite subscription, for thirty-six months. It applies to every capacity tier, and the programme closes at the hundredth account or on 31 December 2026, whichever comes first. Once those thirty-six months are over, the discount becomes 25% for life, provided the subscription has never been interrupted.
Founder accounts Is there a discount for annual payment?
Yes: with annual billing, two months are free on the subscription — the suite, additional workspaces and AI agents — i.e. a 17% saving. Telephony and credits, however, stay at the price shown. The founder discount comes on top of this annual discount.
Another question? Write to us — a human will answer.
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