Route at the source rather than redistribute
The postcode in the form determines the store; calls route by area with overflow to the neighbour then head office. There is no intermediate step left to remove, because there is none.
Industry · Retail
A quote request handled two days after submission arrives after the competitor's. Head office sorts, forwards, chases — and every manual step adds hours nobody measures.
No credit card required
What changes
The postcode in the form determines the store; calls route by area with overflow to the neighbour then head office. There is no intermediate step left to remove, because there is none.
Head office prepares the campaign template, each store sends it to its own base with its address and opening hours. It avoids both extremes: the impersonal national campaign, and the store improvising alone.
Every link carries its source, every request keeps it through to the sale. You learn which channel, which campaign and which store produced the revenue — not just which clicks.
Use cases
12 salons, a card in the phone, no more paying for SMS reminders.
Discover Retail34 stores, one number, and every request routed to the right shop.
Discover Retail9 people, 12,000 customers, and 40 workflows running overnight.
Discover Retail14 countries, 2 people in support, and 38% of messages in a language nobody reads.
Discover Retail18,000 subscribers, 4,200 questions a month, and one question asked fifteen ways.
Discover Retail42% of revenue in six weeks, and a support team sized for the rest of the year.
Discover Retail3 brands, 210 stores, 40,000 conversations a month and 26 advisers.
DiscoverGo further
The complete SMB switchboard: greeting, routing, queues and statistics.
DiscoverForms on your site that feed directly into the CRM.
DiscoverWhich campaign signed the customer? Finally an answer.
DiscoverBlock-based newsletters and campaigns, targeted at your CRM segments.
DiscoverLiving lists that follow your data in real time.
DiscoverPublish campaign and service pages from your CRM, with no developer.
DiscoverFAQ
No. Separation is by workspace: a store sees only its own contacts and requests, head office sees everything and compares.
Yes, they can be ported. The single number is added as a national entry point without removing local lines.
By postcode, by the store chosen on the form, or by the number dialled. The request arrives assigned, not in a generic mailbox nobody empties.
Yes: segments build on the area, the home store or purchase history. Each outlet can talk to its own area without duplicating the customer base.
Attribution keeps first and last touch through to the won opportunity. You decide on revenue, not on clicks.
Another question? Write to us — a human will answer.
Before you decide
The Discovery plan is not a crippled demo: all eight hubs are open, two users, a thousand contacts, a hundred credits on us. No card and no end date. Model your first file and judge for yourself.
Create a free accountNo card, no automated sales chasing, and no feature that closes after fourteen days.
Comparisons
Contacts, companies, opportunities, tasks, segments and email templates come across from Brevo, HubSpot or an export. Keep your old tool as long as you need: nothing forces a big-bang switch, and nothing is deleted on your side.
Compare with your current toolCreate your free account in two minutes: CRM, telephony, marketing, appointments and customer service — all in one place, with AI built in.
No credit card required