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Booking

A missed appointment costs a lot. An SMS reminder costs a few cents.

Instant confirmation, reminder the day before, alert 2 hours out: the sequence goes out on its own for every booking, and your invitees can confirm attendance by replying YES.

No credit card required

How it works

The right sequence, and the reply that comes back

The right sequence for every appointment

A consultation isn't a sales demo: configure per event type which reminders go out, when, and through which channel. Messages use your templates with variables — name, date, location, video call link.

  • Flexible timing: 7 days out, 1 day out, 2 hours out…
  • Channel per step: email or SMS
  • Variables: date, time, location, video call link
  • Multilingual templates

You know who's coming

The invitee replies YES to the SMS and their status changes to "confirmed"; they click "reschedule" and cleanly free up the slot. Delivery and attendance statuses show on every appointment — no more doubt at 8am.

  • Attendance confirmation via incoming SMS
  • Statuses visible per appointment
  • Self-service rescheduling by the invitee
  • Attendance statistics

FAQ

Frequently asked questions

How much do SMS reminders cost?

The per-country SMS rate applies, deducted in credits — a few cents in France. A kept appointment pays back its reminder many times over.

When do reminders go out?

At the delays you choose, per appointment type: immediate confirmation, then a reminder the day before or a few hours ahead. Nothing is frozen in a global setting.

Can the reminder confirm attendance?

Yes: a confirmation link updates the invitee's status, and the cancellation link frees the slot immediately. A reschedule the day before beats an absence on the day.

Do reminders work for group sessions?

Yes: they go to every registrant of a fixed-date session, with its own location and hours.

Can the message be customised?

Yes, with variables from the appointment and the record: name, date, place, practitioner, documents to bring. The reminder says what needs knowing, not just that an appointment exists.

Another question? Write to us — a human will answer.

Ready to bring all your tools together?

Create your free account in two minutes: CRM, telephony, marketing, appointments and customer service — all in one place, with AI built in.

No credit card required