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Artificial intelligence

An intelligent CRM, down to the smallest details

Metaventus AI isn't just another tab: it's woven in everywhere it saves you time — enrichment, scoring, targeting, summaries, writing.

No credit card required

How it works

AI works inside the record, not beside it

Your data keeps itself up to date

Smart properties compute, enrich or update fields from your CRM data. SIREN/SIRET enrichment fills in company records from the public registry. OCR reads your documents and extracts a summary, type, entities and dates.

  • Fields computed and enriched by AI
  • Company records filled in via SIREN/SIRET
  • Documents OCR'd, summarized and filed
  • Duplicates detected and cleanly merged

AI tells you where to look

Scoring prioritizes your opportunities based on their data, activities and engagement signals. Recipient suggestions rank your contacts by relevance for each campaign, based on their real 360° activity. Call and conversation summaries save you from replaying an hour of audio.

  • Score per opportunity, continuously recalculated
  • Recipients suggested by activity relevance
  • Call summaries with key points
  • Customer service conversation summaries

FAQ

Frequently asked questions

What's the difference between "AI-powered CRM" and "agentic CRM"?

The AI-powered CRM covers the diffuse intelligence: enrichment, scoring, suggestions, summaries. The agentic CRM goes further: autonomous agents act (answering chat, picking up the phone). Metaventus does both — see the Agentic CRM page.

Can I turn AI off?

Yes. Every AI feature is optional and on-demand: nothing triggers without your action or configuration, and credit billing only runs if you use it.

Is my data used to train models?

No. Your data stays your data: it's never used to train models, either ours or third parties'. Our public AI Charter details these commitments.

What does the AI compute on our records?

Smart properties — a field whose value is derived from existing data — lead score from real activity, summaries of transcribed calls, OCR and summaries of documents, and recipient suggestions for a campaign.

Does enrichment work on our business objects?

Yes: a smart property sits on a custom object exactly as it does on a contact. A case, a contract or a property can carry a computed field, and segments build on it.

Another question? Write to us — a human will answer.

Ready to bring all your tools together?

Create your free account in two minutes: CRM, telephony, marketing, appointments and customer service — all in one place, with AI built in.

No credit card required