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Telephony

Phone-CRM integration, without the integration

Elsewhere, connecting phone and CRM is called "CTI" and requires a connector, two subscriptions and some luck. Here, it's the same product: there's nothing to connect.

No credit card required

How it works

What “built in” really means

What "integrated" actually means

No sync that breaks, no delay, no mismapped field: the call is CRM data, just like an email. History fills itself in, reporting cross-references calls and deals, AI reads transcriptions to assist you.

  • Zero connector configuration
  • Native call data in the 360° view
  • Cross-reporting of calls and opportunities
  • AI fed by phone-call context

For sales as much as for support

A sales rep calls from the opportunity and finds the summary in the timeline; support picks up with the ticket history right in front of them; a manager sees who's calling, for how long, with what outcome. Everyone works in the same tool.

  • Calls made from opportunities and tickets
  • Full context the moment you pick up
  • Statistics per user
  • Role-based permissions, like everywhere else

FAQ

Frequently asked questions

Can I connect Metaventus to my existing switchboard?

The whole point of Metaventus is to replace the switchboard: at €50/month, the complete phone system often costs less than the CTI connector alone for your current tool.

What happens if an unknown contact calls?

The call is logged and you can create the record in one click during or after the call — the number and history are already filled in.

What is logged automatically?

Inbound and outbound calls, duration, outcome, transcript and summary, attached to the contact and their company. There is no after-call typing.

Can a call trigger an automation?

Yes: a missed call can create a task, send a reminder SMS or schedule a follow-up. That is what telephony bolted on beside a CRM cannot do.

Are call statistics linked to sales activity?

Yes: call volume, duration and outcome cross with pipeline and revenue by owner. You finally see whether calling more changes anything.

Another question? Write to us — a human will answer.

Ready to bring all your tools together?

Create your free account in two minutes: CRM, telephony, marketing, appointments and customer service — all in one place, with AI built in.

No credit card required