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Telephony

Your phone extension is your browser

A headset, a tab, that's it: the WebRTC softphone makes and receives your business calls wherever you are — at the office, working remotely, on the road.

No credit card required

How it works

The context before the conversation

Context before the conversation

When it rings, the record displays: who's calling, history, deals in progress. You pick up already knowing what you're about to discuss. And to call, one click on any number shown anywhere in the suite is enough.

  • Caller identification via the CRM
  • Click-to-call everywhere
  • Call history logged automatically
  • Notes taken during the call, attached to the record

Call quality, quality of life

Automatic noise removal for open-plan offices, hold with music, transfer to a colleague with or without an announcement, "on the phone" status visible to the team. The comfort of a high-end desk phone, without the desk phone.

  • Background noise reduction
  • Hold and resume
  • Blind and warm transfers
  • Presence synced across the whole suite

FAQ

Frequently asked questions

Which browsers are supported?

Modern browsers (recent Chrome, Edge, Firefox, Safari) with WebRTC. A USB or Bluetooth headset is recommended for comfort.

What if I prefer a real phone?

Yealink IP desk phones provision automatically by MAC address and coexist with the softphone: simultaneous ringing rings both, whoever picks up first wins.

Is there anything to install?

No: the softphone lives in the CRM tab, over WebRTC. A headset is enough, and the call is logged and attached to the record with nothing typed.

Can we call from a mobile?

Yes, with the mobile app: the same business number, the same logging, without exposing the user's personal number.

What happens on a poor connection?

The call falls back to the forwarding you configured instead of being lost. And the switchboard keeps answering even if one extension is unavailable.

Another question? Write to us — a human will answer.

Ready to bring all your tools together?

Create your free account in two minutes: CRM, telephony, marketing, appointments and customer service — all in one place, with AI built in.

No credit card required