Comparisons
Metaventus vs Aircall: the phone system, and everything around it
Aircall does cloud telephony, and does it well, and integrates with plenty of tools. So the question isn't who rings best: it's how many subscriptions it takes for a call to end up written on the customer's record. At Metaventus, telephony is a hub in the suite — the call arrives with the history, leaves as a task, a quote or a follow-up, and nobody maintains a bridge between two vendors.
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Why choose us
Why choose Metaventus over one more telephony subscription
The call isn't an integration
With us, the phone system is a hub in the suite: the call appears with the record, is transcribed, summarised and leaves a task behind it. There's no connector to configure between the carrier and the CRM, so nothing to repair the day one of the two changes its API.
The rest of the relationship is already there
Aircall sells voice. Metaventus also opens the CRM, marketing, booking, quotes, invoicing and customer service in the same account — eight hubs, one price, not one subscription per building block.
One seat is enough to start
Most Aircall offers require at least three licences — only their AI-oriented entry offer allows one. Our Professional plan starts at one seat, and capacity increases tier by tier: a team of two doesn't pay for three.
Voice AI as consumed, in the same wallet
Receptionist, transcription, summary, calling campaigns: everything is metered in credits, per action, alongside SMS and emails. No voice agent minutes billed separately once the monthly bundle runs out, no analytics option to add licence by licence.
| Criterion | Metaventus | Aircall |
|---|---|---|
| Phone system, voice menu, routing and queues | Included | Included |
| Browser softphone and mobile app | Included | Included |
| Business numbers and number porting | Included | Included |
| AI call transcription and summaries | Included | Partial or optional |
| AI receptionist that answers out of hours | Included | Partial or optional |
| Calling campaigns run by an AI agent | Included | Not available |
| CRM included in the subscription | Included | Not available |
| Email and SMS campaigns | Included | Not available |
| Online booking | Included | Not available |
| Quotes, invoicing and payment | Included | Not available |
| Customer service: chat, tickets, knowledge base | Included | Not available |
| Can be subscribed to from a single seat | Included | Partial or optional |
Comparison prepared in good faith from Aircall's public information (September 2026). Competing offers evolve: check their website. Report any inaccuracy and we'll fix it fast.
Coming from Aircall
Your numbers belong to you: they can be ported, and we handle the paperwork. Your users find the softphone in the browser on day one, the call history picks up in the same place as the contacts, and you stop a subscription instead of adding one.
FAQ
Frequently asked questions
Is Metaventus a real carrier?
Telephony is a complete hub: numbers, greeting, routing, softphone, IP handsets, statistics, and minutes billed as consumed. It's a subscription separate from the suite, from €50 per month, because it involves a carrier and minutes.
See telephony pricing Can we keep our numbers?
Yes. Porting is a right: you give us the mandate, we file the case with the carrier, and the numbers switch over with no planned outage.
What if we only want the telephony?
That's possible: the telephony subscription can even be added to the free Discovery plan. But you'll have the CRM, booking and customer service to hand the day the call needs to talk to something other than itself.
How do the prices compare?
Aircall bills per licence, with a minimum of three on most of its offers, and sells certain building blocks — advanced analytics, voice agent beyond the included minutes — as extras. With us, telephony starts at €50 per month with two licences and one number included, minute bundles are chosen à la carte, and the AI assistant is €9 per month for the account.
Compare pricingAnother question? Write to us — a human will answer.
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