Security & compliance · Encryption
Every exchange between your browser, our services and our partners is encrypted. Every stored piece of data — databases, files, backups — is encrypted too. Passwords are hashed, and secrets live neither in the code nor in a shared file.
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In practice
The browser talks to the platform over HTTPS, and the platform talks to itself encrypted: exchanges between services, message queues and database connections all go through encrypted channels. Obsolete TLS versions are refused.
Database volumes, document storage and backups are encrypted at rest by the infrastructure provider. Passwords are never stored: only a fingerprint, computed with a slow, salted algorithm, is.
API keys, certificates, third-party service credentials: none of them are in the source code or in a shared configuration file. They are injected into the services by the hosting platform, service by service, and replaced on demand.
The technical details your CISO needs, provided on request.
Security & compliance
Your data in the EU, backed up, locatable — and an HDS option for healthcare.
2FA — SMS, app or passkey — mandatory for administrators; enterprise SSO; ProConnect, FranceConnect and FranceConnect+.
Roles built from individual permissions, two logs — login history and sensitive actions — with minimum retention periods.
A dedicated service reads security events continuously, opens incidents graded by severity, summarises and recommends — then alerts.
Consent by channel, tooling for access and erasure rights, anonymisation, cascading deletion.
99.9% SLA on the Enterprise plan, a public status page, documented incidents.
FAQ
No. They are hashed with an algorithm designed for it and a unique salt per account; nobody — not even us — can read them. A forgotten password is reset, never recovered.
Yes, at rest in the file storage, and in transit every time they are opened.
Not as standard. If your market requires it, let's talk: we will tell you honestly what is possible and in what timeframe.
Another question? Write to us — a human will answer.
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