Security & compliance · Availability
A public status page shows the state of each service in real time and the history of incidents, with their cause and their fix. The Enterprise plan comes with a 99.9% availability commitment, and the penalties that go with it.
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In practice
status.metaventus.com shows the state of each service, with no account to create: availability day by day, current and past incidents, maintenance windows announced in advance. Every incident is dated, described and tracked through to resolution.
Independent services — a telephony outage does not stop campaigns — databases backed up automatically, progressive deployments with no downtime and continuous monitoring: outages happen, but they must not stop you.
On the Enterprise plan, monthly availability is contractually guaranteed at 99.9%. What the status page measures is what counts.
For your specification, on request.
Security & compliance
Your data in the EU, backed up, locatable — and an HDS option for healthcare.
TLS in transit, encryption at rest, hashed passwords, secrets out of the code.
2FA — SMS, app or passkey — mandatory for administrators; enterprise SSO; ProConnect, FranceConnect and FranceConnect+.
Roles built from individual permissions, two logs — login history and sensitive actions — with minimum retention periods.
A dedicated service reads security events continuously, opens incidents graded by severity, summarises and recommends — then alerts.
Consent by channel, tooling for access and erasure rights, anonymisation, cascading deletion.
FAQ
On status.metaventus.com, in real time and across the history. It is the same measurement used to calculate the SLA.
The contractual 99.9% commitment is specific to the Enterprise plan. Every plan runs on the same infrastructure and benefits from the same monitoring.
The status page is updated as soon as the incident is detected, the incident is tracked there through to resolution, then explained.
Another question? Write to us — a human will answer.
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